industry
Improving NOC Support For Infrastructural Management With NOC Professionals
In March 2019, we partnered with an MSP based in Dallas which is one of the most respected IT companies in the region. As a hosted service provider, they offer industry-leading consulting services and a robust technical service division of certified technicians, engineers, and sales consultants
industry
Seamless IT Acquisition And Migration By Leveraging Professional Services
A US-based company acquired another company to expand its business and solutions to a wider audience. Mergers and Acquisitions primarily focus on solidifying the company’s standing, integrating IT systems, achieving growth and innovation. Thus, this move proved useful to the business, however, they experienced a lack of expertise to migrate the data from the acquired […]
industry
How We Overcame After-Hours And Weekend Helpdesk Challenges
An MSP based in California faced an unfortunate alignment of concerns that required our assistance after working hours. With a growing client base, the MSP struggled to meet helpdesk support for after-hours and weekends. Their clients’ business operations were fast-paced, and quick and efficient resolutions for IT issues were demanded, especially outside of regular business […]
industry
How Did Our Professional Services Strengthen IT Infrastructure And Bridge Gaps Of E-commerce giant?
In February 2020, we partnered with a leading e-commerce and retail company based in Massachusetts, USA. Their concern for reaching out to us encompassed a complex technical issue with their multi-site active directory infrastructure. Since the depth of the issue required expert intervention, our professional services were deemed fit to help them through this predicament. […]
industry
A Case Study in Domain Renaming for an Educational Enterprise
A Case Study in Domain Renaming for an Educational Enterprise Client Overview: Our client, a large enterprise in the educational sector, was facing the challenge of renaming their Windows domain. The domain consisted of over 100 servers and 500 workstations, spread across multiple locations. The client’s requirement was to rename the domain to align with […]
