We help MSPs deliver IT projects
seamlessly with our
PROFESSIONAL SERVICES

Get Quote

Our subject matter experts help MSPs complete IT projects seamlessly and
efficiently—from planning to handover

Azure & Office 365
AWS consulting
SIEM Implementations
On-Prem to Cloud Migrations
Firewall Projects
RMM Configurations
Challenges

Big Projects,
Small Team?

With teams tied up in service desk and daily support, finding the bandwidth to commit to project timelines becomes a real struggle for most MSPs.

IT Projects have unique technical demands that require various subject matter experts (SMEs). Hiring or retaining a full bench of specialists isn’t always practical or affordable for most MSPs.

To minimize business disruption, project work often needs to be scheduled after-hours or on weekends - putting extra strain on your techs, driving up costs, and impacting team morale.

Solutions

We Make Projects Easier
for MSPs

Our subject matter experts integrate seamlessly with your team, giving you the extra hands
you need to complete IT projects—day, night, or weekend.

Specialized Experts, When You Need Them

From cloud migrations to network deployments, we match each project with the right subject matter experts. No overhead, no long-term hiring, just the right skillsets on call.

On-Demand Bandwidth

Our team plugs right into your workflow using your PSA or Project Management tool, giving you the extra hands you need—without pulling your core team off the helpdesk.

After-Hours? We’ve Got You Covered

Night or weekend rollout? No problem. We’re built to deliver outside regular hours, so your team doesn’t have to stretch their times.

Our Technology Stack Expertise
Client 1
Client 2
Client 3
Client 4
Client 5
Client 4
Client 5

Know More About Our Services

Get Quote
WHY CHOOSE US

Why MSPs Count on Us to Deliver Their Projects

Certified Subject Matter Experts

Help our MSP partners gain instant access to a pool of certified system and network experts—ready to deliver IT projects without the delays or costs of hiring and training.

True End-to-End Delivery

We manage the entire project lifecycle from SOW creation and planning to execution, handover, and documentation, ensuring smooth and complete delivery.

Flexible, On-Demand Support

Whether it's one project or many, we scale with you. Our team is available when you need them, helping you complete projects fast—without overloading your internal staff.  

Customer Success Stories

Discover How Worksent Empower Transformation To MSPs

Improving NOC Support For Infrastructural Management With NOC Professionals

In March 2019, we partnered with an MSP based in Dallas which is one of the most respected IT companies in the region. As a hosted service provider, they offer industry-leading consulting services and a robust technical service division of certified technicians, engineers, and sales consultants

Read More
Seamless IT Acquisition And Migration By Leveraging Professional Services

A US-based company acquired another company to expand its business and solutions to a wider audience. Mergers and Acquisitions primarily focus on solidifying the company’s standing, integrating IT systems, achieving growth and innovation. Thus, this move proved useful to the business, however, they experienced a lack of expertise to migrate the data from the acquired […]

Read More
How We Overcame After-Hours And Weekend Helpdesk Challenges

An MSP based in California faced an unfortunate alignment of concerns that required our assistance after working hours. With a growing client base, the MSP struggled to meet helpdesk support for after-hours and weekends. Their clients’ business operations were fast-paced, and quick and efficient resolutions for IT issues were demanded, especially outside of regular business […]

Read More
How Did Our Professional Services Strengthen IT Infrastructure And Bridge Gaps Of E-commerce giant?

In February 2020, we partnered with a leading e-commerce and retail company based in Massachusetts, USA. Their concern for reaching out to us encompassed a complex technical issue with their multi-site active directory infrastructure. Since the depth of the issue required expert intervention, our professional services were deemed fit to help them through this predicament. […]

Read More
A Case Study in Domain Renaming for an Educational Enterprise

A Case Study in Domain Renaming for an Educational Enterprise Client Overview: Our client, a large enterprise in the educational sector, was facing the challenge of renaming their Windows domain. The domain consisted of over 100 servers and 500 workstations, spread across multiple locations. The client’s requirement was to rename the domain to align with […]

Read More
Transforming MSP Support Operations with Worksent

Transforming MSP Support Operations with Worksent Customer Background:A leading MSP based in Florida, managing a network of 300 devices and 17 servers, faced significant challenges in providing after-hours support and managing their daily tickets efficiently. Their existing team struggled to cope with the workload, leading to operational inefficiencies and customer dissatisfaction. Worksent’s Approach:In February 2019, […]

Read More
The Worksent Journey with a Leading US-Based MSP :Partnering for Excellence

The Worksent Journey with a Leading US-Based MSP At Worksent, we take pride in our ability to deliver exceptional managed services to our clients. Our journey with a prominent US-based MSP serves as a testament to our commitment to excellence and continuous growth. The Beginning: In 2020, Worksent initiated a partnership with the MSP, starting […]

Read More

Words from our MSP partners

Andrew Miller

IT Service Desk Manager Circle MSP

Author
"Professional Shared Helpdesk Support"

Partnering with Worksent for shared helpdesk services has been a game-changer for our organization. Starting with two dedicated techs, we were satisfied with the expertise we received Read More

Paul Casey

COO,Paradyn

Author
“Exceptional NOC and SOC monitoring services!”

Working with Worksent has been convenient for our business. Worksent not only complemented our existing security teams services but also assisted us in operating 24/7 monitoring which Read More

Zach Stewart

President, Central Maine Technology

Author
"Excellent Remote engineers"

For over a decade, my company has partnered with Worksent, a decision that has fundamentally shaped the trajectory of our IT Support Firm. Worksent stands out not just as a Read More

Enrique Resendez

Founder & CEO

Author
"Easing Difficulties With Worksent"

We are a very happy Worksent customer. We started with them in October of 2024 and they have been amazing in every way as I gave them a car with no keys, gas or instruction manuals Read More

Insights on the
MSP industry

Slide 1
Industry Insights

Top RMM Tools That Can Offer Smooth NOC Experience

Sreekanth

Sreekanth

Apr 17, 2025 | 3 MIN READ
Slide 1
Industry Insights

Top 25 MSP Events, Conferences & Summits in 2025 You Can’t Miss Out On

Jithu John

Jithu John

Apr 08, 2025 | 3 MIN READ
Slide 1
Industry Insights

A Deep Dive into Open Source SIEM: Features, Benefits & Tools

Sreekanth

Sreekanth

Mar 12, 2025 | 3 MIN READ
Slide 1
Industry Insights

Key NOC Team Roles and Responsibilities Explained

Sunny Nikhil

Sunny Nikhil

Feb 08, 2025 | 3 MIN READ
Slide 1
Industry Insights

NOC Monitoring Trends: The Future of Network Operations Centers

Litto Thankachan

Litto Thankachan

Feb 08, 2025 | 3 MIN READ
Slide 1
Industry Insights

Proven NOC Best Practices for Seamless Network Operations and Performance

Litto Thankachan

Litto Thankachan

Feb 05, 2025 | 3 MIN READ
Slide 1
Industry Insights

Reactive Vs Proactive NOC Monitoring: Your Ultimate Guide

Sunny Nikhil

Sunny Nikhil

Jan 28, 2025 | 3 MIN READ
Frequently Asked Questions

Have questions in mind? let us answer it

We offer both hourly billing and fixed-price project models. Based on the project scope, estimated time, and budget, we’ll recommend the best option for both sides.

No. We work within your existing PSA or project management tools to track progress, log time, and ensure full transparency throughout the engagement.

Our team includes experienced system and network SMEs. The most common projects we deliver for MSP partners include Azure deployments, Office 365 migrations, and firewall implementations.

Yes. All our SMEs are certified in their respective domains—and beyond certifications, they bring deep hands-on experience in real-world MSP environments.

We assist across the entire project lifecycle—from planning and execution to final handover and documentation.