Scale Your MSP Business With Our
DEDICATED TECHS

Get Quote

Skilled and certified MSP ready remote dedicated
techs at a fraction of the local cost.

Fixed predictable pricing
Experience in MSP environment
Alert triage and remediation
Trained in leading MSP Tools
Available business and after-hours
MS and Azure-certified Techs
Challenges

Talent Dilemma Draining Your Pockets?

Hiring and retaining skilled talent is becoming increasingly difficult in today's competitive market. For MSPs, this often means higher payroll expenses and constant recruitment challenges.

Shortage of talent in the MSP industry is a hard reality. The lack of qualified techs is costing MSPs new business and slowing growth.

Recruiting, hiring, training, and ensuring retention involves administrative and operational headaches and impacts the MSP business's bottom line.

Solutions

Scale your MSP Without Scaling
Your Payroll

Our MSP-ready dedicated remote tech services give you access to a wide range of talent pools to
scale your MSP business and solve talent problems.

Ready-to-deploy Techs

We provide skilled and experienced dedicated techs ready to join your team on your schedule. They are trained with all leading MSP tools, SOPs, and processes, so you don't need to worry about training and knowledge transfers.

Extension To Your On-Site Team

Our Techs act as your extension of your team , just like a remote employee who works exclusively for you. They align with your workflows, tools, and processes to ensure seamless collaboration and consistent service delivery.

Extend Service Coverage

We help MSPs extend their service coverage by offering our techs around the clock. It helps you support your customers round the clock but without causing an impact on payrolls.

Our Techs Expertise in
Client 1
Client 2
Client 3
Client 5
Client 4
Client 5
Client 4

 Find The Right Techs For Your
Customers

Get Quote
WHY CHOOSE US

What makes MSPs partner with us for Talent needs?

GET QUOTE

Predictable Fixed Cost

No onboarding fees and no hidden fees. Just a fixed monthly price that we mutually agree on.

Short Term or Long Term, On Your Terms

We offer flexibility to meet your staffing needs on your terms, whether for a month, a year, or longer. This helps MSPs scale up during busy periods and scale down when things settle. 

MSP-Ready Techs

All our techs are MSP-ready, so you don't have to worry about training or knowledge transfer. Whether it's your PSA, RMM, Office 365, or documentation tools, our team is already well-versed and trained to hit the ground running.

Customer Success Stories

Discover How Worksent Empower Transformation To MSPs

Improving NOC Support For Infrastructural Management With NOC Professionals

In March 2019, we partnered with an MSP based in Dallas which is one of the most respected IT companies in the region. As a hosted service provider, they offer industry-leading consulting services and a robust technical service division of certified technicians, engineers, and sales consultants

Read More
Seamless IT Acquisition And Migration By Leveraging Professional Services

A US-based company acquired another company to expand its business and solutions to a wider audience. Mergers and Acquisitions primarily focus on solidifying the company’s standing, integrating IT systems, achieving growth and innovation. Thus, this move proved useful to the business, however, they experienced a lack of expertise to migrate the data from the acquired […]

Read More
How We Overcame After-Hours And Weekend Helpdesk Challenges

An MSP based in California faced an unfortunate alignment of concerns that required our assistance after working hours. With a growing client base, the MSP struggled to meet helpdesk support for after-hours and weekends. Their clients’ business operations were fast-paced, and quick and efficient resolutions for IT issues were demanded, especially outside of regular business […]

Read More
How Did Our Professional Services Strengthen IT Infrastructure And Bridge Gaps Of E-commerce giant?

In February 2020, we partnered with a leading e-commerce and retail company based in Massachusetts, USA. Their concern for reaching out to us encompassed a complex technical issue with their multi-site active directory infrastructure. Since the depth of the issue required expert intervention, our professional services were deemed fit to help them through this predicament. […]

Read More
A Case Study in Domain Renaming for an Educational Enterprise

A Case Study in Domain Renaming for an Educational Enterprise Client Overview: Our client, a large enterprise in the educational sector, was facing the challenge of renaming their Windows domain. The domain consisted of over 100 servers and 500 workstations, spread across multiple locations. The client’s requirement was to rename the domain to align with […]

Read More
Transforming MSP Support Operations with Worksent

Transforming MSP Support Operations with Worksent Customer Background:A leading MSP based in Florida, managing a network of 300 devices and 17 servers, faced significant challenges in providing after-hours support and managing their daily tickets efficiently. Their existing team struggled to cope with the workload, leading to operational inefficiencies and customer dissatisfaction. Worksent’s Approach:In February 2019, […]

Read More
The Worksent Journey with a Leading US-Based MSP :Partnering for Excellence

The Worksent Journey with a Leading US-Based MSP At Worksent, we take pride in our ability to deliver exceptional managed services to our clients. Our journey with a prominent US-based MSP serves as a testament to our commitment to excellence and continuous growth. The Beginning: In 2020, Worksent initiated a partnership with the MSP, starting […]

Read More

Words from our MSP partners

Andrew Miller

IT Service Desk Manager Circle MSP

Author
"Professional Shared Helpdesk Support"

Partnering with Worksent for shared helpdesk services has been a game-changer for our organization. Starting with two dedicated techs, we were satisfied with the expertise we received Read More

Paul Casey

COO,Paradyn

Author
“Exceptional NOC and SOC monitoring services!”

Working with Worksent has been convenient for our business. Worksent not only complemented our existing security teams services but also assisted us in operating 24/7 monitoring which Read More

Zach Stewart

President, Central Maine Technology

Author
"Excellent Remote engineers"

For over a decade, my company has partnered with Worksent, a decision that has fundamentally shaped the trajectory of our IT Support Firm. Worksent stands out not just as a Read More

Enrique Resendez

Founder & CEO

Author
"Easing Difficulties With Worksent"

We are a very happy Worksent customer. We started with them in October of 2024 and they have been amazing in every way as I gave them a car with no keys, gas or instruction manuals Read More

Insights on the
MSP industry

Slide 1
Industry Insights

Top RMM Tools That Can Offer Smooth NOC Experience

Sreekanth

Sreekanth

Apr 17, 2025 | 3 MIN READ
Slide 1
Industry Insights

Top 25 MSP Events, Conferences & Summits in 2025 You Can’t Miss Out On

Jithu John

Jithu John

Apr 08, 2025 | 3 MIN READ
Slide 1
Industry Insights

A Deep Dive into Open Source SIEM: Features, Benefits & Tools

Sreekanth

Sreekanth

Mar 12, 2025 | 3 MIN READ
Slide 1
Industry Insights

Key NOC Team Roles and Responsibilities Explained

Sunny Nikhil

Sunny Nikhil

Feb 08, 2025 | 3 MIN READ
Slide 1
Industry Insights

NOC Monitoring Trends: The Future of Network Operations Centers

Litto Thankachan

Litto Thankachan

Feb 08, 2025 | 3 MIN READ
Slide 1
Industry Insights

Proven NOC Best Practices for Seamless Network Operations and Performance

Litto Thankachan

Litto Thankachan

Feb 05, 2025 | 3 MIN READ
Slide 1
Industry Insights

Reactive Vs Proactive NOC Monitoring: Your Ultimate Guide

Sunny Nikhil

Sunny Nikhil

Jan 28, 2025 | 3 MIN READ
Frequently Asked Questions

Have questions in mind? Let us answer it

We maintain a bench of trained techs ready for immediate onboarding. Our proactive hiring and internal training programs ensure they’re MSP-ready from day one. In rare cases, such as highly specialized skill requirements or large-scale onboarding (10+ techs)—the lead time may extend up to 45–60 days.

We align with your needs. Techs are available during standard business hours, after hours, and on weekends.

Each tech works 9 hours a day (including a 1-hour break), 5 days a week, for a total of 40 working hours per week, in compliance with standard labor regulations.

Yes. All our techs undergo thorough background and reference checks as part of the hiring process. We verify personal, academic, and professional history and obtain a police clearance certificate to ensure complete reliability and trustworthiness.

We require a 30-day notice for cancellation or replacement. If a replacement is needed, we strive to fill the position as quickly as possible, with a maximum lead time of 30 days, depending on role availability.