Trusted Support Partner For MSPs
Platform agnostic white label NOC, Helpdesk, SOC, and Dedicated Tech services for MSPs and MSSPs.
What we do
Driving MSPs for a better way of support, growth, and profitability.
We deliver high-quality outsourced support services for MSPs by providing our resources as your remote techs.
Helps to offload your techs’ mundane tasks and eliminates the need for on-call
- 24.7.365 monitoring
- Alert triage and remediation
- RMM tool consulting
- Backup checks
- Patch management
Empowering MSPs to provide a faster and affordable round-the-clock helpdesk experience to customers
- 24.7 support
- Level 1 and Level 2 Techs
- Phone, email, and chat support
- Customizable coverage hours
- High First Call Resolution
Solving talent shortage for MSPs with fully dedicated MSP-trained level 1 to level 3 remote techs
- Available for business and after-hours
- Ready to deploy
- Trained in leading MSP Tools
- MS and Azure-certified Techs
- Minimum 1-year exp in MSP environment
Backing MSPs to offer managed security services for customers in a better way.
- 24.7 SOC center
- Customizable support and coverage
- Level 1 and Level 2 SOC analysts
- EDR management
- Optional managed SOC support
Empowering MSPs to tackle complex IT projects with ease, leveraging the expertise of our Subject Matter Experts (SMEs)
- Migration
- Implementation
- Consultation
- On demand support
- Infrastructure Audit
ABOUT WORKSENT
We help MSPs build their remote team.
Worksent is a Trusted white-label offshore support partner, and we help clients build offshore support capabilities to improve service coverage, support quality, and profitability.
Our second and third customers onboarded in 2015 are still our loyal customers.
In over 2 years, we’ve never lost a customer for support quality.
Our customers save up to 60 % on the costs when opting for our services.
Half of our customers doubled their engagement with us within the initial 6 months of our support.
WHY WORKSENT
How we accelerate MSPs for more growth and profitability
OUR TECHS AS YOUR REMOTE TEAM
Our techs seamlessly integrate with your process and operations, providing expertise and support like your in-house team at a fraction of the local cost.
NO HIDDEN FEES AND BINDING CONTRACTS
Transparent pricing and flexible terms mean you can trust us to deliver without unexpected costs or long-term commitments.
QUICKER ONBOARDING
Our streamlined onboarding process and ready-to-deploy techs help you start knowledge transfer, transition and support in just two weeks.
SCALE-UP OR DOWN ON DEMAND
Easily adjust your resources based on your needs, allowing you to scale your operations efficiently and stay agile.
The team behind
Team of over 140 experts
At Worksent, we’re focused on building strong and lasting partnerships with our customers. We combine strategic location advantages, talented resources, and vast industry experience to offer customers cost-centric yet high-quality support solutions.