Not having the rightly skilled technical resources often leads MSPs and TSPs to lower-quality service and, at worst, lost business. But taking the exhausting path of hiring and training an in-house team would also be draining, especially with the cost and time involved in the process.
We help MSPs and TSPs to fulfill their talent needs by providing Full time dedicated remote techs exclusively for them at a fraction of local cost. The techs will work as your remote staff during your preferred time zone whether it's business or after-hours. We have a pool of ready to deploy Level 1, 2 & 3 system engineers who are trained in MSP environments. We also help our customers to fulfill other technical positions such as Service desk, VOIP, Network engineers, customer support, Cloud & DevOps through our sourcing process.
Our Dedicated Tech solution helps MSPs onboard high-quality techs per their skill set requirements at a fraction of the local cost. We have an in-house talent pool with MSP-trained techs to help our customers onboard quickly.By seamlessly integrating into your team, our tech experts offer a highly personalized and streamlined experience, empowering MSPs to enjoy unparalleled efficiency and support.
Our Shared Tech model empowers MSPs with a cost-effective, flexible support solution. Using our skilled technicians, who assist multiple MSPs, we provide highly capable all-rounders to fix any technical support matters. This approach helps MSPs solve Subject Matter Expert hirings for each domain, i.e., Server, Network, and Office 365.
NOC Support Specialist
SOC Analyst
Helpdesk Support Engineer
Customer Support Specialist
System Engineer
Technical Support Specialist
Senior System Engineer
